Everything You Need to Know About Platinum Membership

Everything You Need to Know About Platinum Membership

At Move With Us we believe in making your fitness journey as smooth and rewarding as possible. With our Platinum Membership, your commitment to health and fitness becomes more effortless than ever.

So what’s included in the Move With Us Platinum Membership… Keep reading as we answer the most commonly asked questions below.

✅ WHAT ARE THE BENEFITS OF PURCHASING A MEMBERSHIP?

When you join Platinum Membership you get access to:
All MWU Training Programs: Access 10+ Programs and Levels to suit your goals.
All Challenges: Experience all of the MWU Challenges throughout the year, including our Platinum Membership exclusive 21 Day Challenge.
Personalised Dietitian-Created Meal Guides: Tailored to your health and fitness goals.
Extensive Recipe Library: Discover 1500+ nutritious recipes to fuel your lifestyle.
On-Demand Pilates, Yoga & Running Classes: Follow along with Coaches Lisa, Ana, Liv and Annabelle to incorporate a variety of additional workouts to your schedule.
Comprehensive Tracking Features: Monitor recommended macros, steps, sleep, and water intake effortlessly.
And So Much More!

WHAT IS THE DIFFERENCE BETWEEN PLATINUM ANNUAL AND PLATINUM MONTHLY?

With the Annual Platinum Membership, you are only required to pay once, every 12 months, with the first payment coming out when you begin your Membership. With the Monthly Platinum Membership, you are still committing to on-going monthly payments, where you will be billed once per month.

CAN I START CHALLENGES AT ANY TIME?

No. Challenges will only be available during the Challenge period! If you are completing a Program and you want to partake in our Challenge, we recommend starting the Challenge on the given start date. Once you complete the Challenge, you will have the ability to go back and continue your previous MWU Program or start a new one.

CAN I CANCEL MY MEMBERSHIP AT ANY TIME?

For purchases from our website, you can change your mind and no payment will be required within seven (7) days of your Membership Purchase.

Monthly Platinum Members - In the event you cancel your membership before the 12-month period, we will charge a minimum of (4) monthly charges. Cancellations after 4 months will take effect at the end of the current billing period, without any penalty. To process this cancellation, please contact Move With Us at info@movewithus.com. Upon such cancellation, you will have access to the MWU App for the remainder of the duration that you have paid for.

Annual Platinum Members - In the event you cancel your Platinum Annual Membership before the end of your current billing period, you agree that you are cancelling the auto-renewal, and no refund will be issued. To process this cancellation, please contact Move With Us at info@movewithus.com. Upon such cancellation, you will have access to the MWU App for the remainder of the duration that you have paid for.

In-App Purchases - The cancellation will be governed by the applicable terms and conditions of that App Store.

CAN I TRIAL A MEMBERSHIP?

Trials are not available for Membership. You can trial a Program for 7 days, receiving full access to the Move With Us App, including a week of workouts of your chosen Program and customised Meal Guide tailored to your dietary requirements and goals.

I JUST PURCHASED A PROGRAM, CAN I SWITCH AND PURCHASE A MEMBERSHIP?

Absolutely! Please email our Customer Service team at info@movewithus.com, so we can credit your recent Program purchase towards your Membership.

DOES THE PLATINUM MEMBERSHIP AUTOMATICALLY RENEW?

Yes. Our Platinum Membership will automatically renew, unless you cancel at least 2 business days before the end of the current billing period. This applies to both Annual and Monthly Memberships.

IF I'M A CURRENT PLATINUM MEMBER AND I PURCHASE AGAIN, DO I RECEIVE ADDITIONAL APP ACCESS?

Your access will not accumulate or stack up; instead, your new 12-month access period will commence from the day you make the order. 

Ready to Move With Us Year Round? Follow the link below to choose your membership and get started today.