Membership Terms + Conditions

10 - Membership

Move With Us offers the following Membership-based services:

• Platinum Membership - Annual
• Platinum Membership - Pay Monthly
• Eat With Us Membership - Annual
• Eat With Us Membership - Pay Monthly

Our Memberships can be purchased from the Move With Us website, or the Apple App Store or Google Play Store.

10.1 - Platinum and Eat With Us Memberships

(a) You can purchase different Membership for the Move With Us mobile or digital application (App) on a recurring basis.

(b) You must pay the Membership Fee per the billing frequency specified at the time of purchase.

(c) The price of your Membership, as well as the currency in which your Membership is payable, will be specified during the checkout process and may vary depending on your country of residence. In addition to the Membership Fee, certain banks and card issuers may charge a foreign transaction fee on transactions that take place abroad or in a foreign currency, you are responsible for paying such fees.

(d) Payment of the Membership Fee may be processed by third parties or by us on your behalf. Your payment details must be verified before your Membership can be activated;

(e) Payment of the Membership Fee will be direct debited from your nominated financial institution or payment method. It is your responsibility to provide valid payment details and ensure that your payment details are up-to-date.

(f) Your access to the Move With Us mobile or digital application (App) is conditional on you paying the Membership Fee.

(g) Eligibility for any promotion or discounts is determined at the time you place your first order and remains unchanged throughout the duration of your Membership period. Recurring charges will be billed at the full price, determined on the scheduled auto-renewal date.

10.2 - In-App Purchases

(a) You can purchase a Move With Us Platinum or Eat With Us Annual Membership via In-App purchases on the Apple App Store or Google Play Store.

(b) Any In-App purchase is subject to the terms and conditions specified by that provider. Transactions are processed securely through the payment gateway used by the Application Store provided.

(c) For any billing/payment-related issue, you must liaise directly with the Application Store provider.

(d) In-App Purchases are excluded from promotions or discounts.

10.3 - Renewals and Cancellation

You may cancel your Platinum Annual Membership by:

(a) For website purchases, your Membership (Annual or Monthly) will automatically renew for the same term of your initial Membership period unless you cancel at least 2 business days before the end of the current billing period. Upon such cancellation, you will still be entitled to access the Move With Us mobile or digital application (App) for the remainder of the duration that you have paid for.

(b) For in-app purchases, your Annual Membership will automatically renew for the same term of your initial Membership period unless you cancel your subscription via Apple Subscriptions or the Google Play Store. Upon such cancellation, you will still be entitled to access the Move With Us mobile or digital application (App) for the remainder of the duration that you have paid for.

You may cancel your Platinum Membership at any time by:

(c) Following the prompts through either Apple Subscriptions or Google Play store (please note as this is a third party, we’re unable to cancel these subscriptions on your behalf). The cancellation will be governed by the applicable terms and conditions of that App Store.

(d) Where you have purchased a Platinum Membership for Move With Us mobile or digital application (App) through our website for the first time, you may change your mind and no other payment will be charged within seven (7) days of the commencement of your Membership. To process this cancellation, contact Move With Us at info@movewithus.com.

(e) In the event that you cancel your Platinum Membership - Monthly before four (4) monthly charges, you agree that you still have to pay a minimum of four (4) months. Cancellations after 4 months will take effect at the end of the current billing period, without any penalty. To process this cancellation, contact Move With Us at info@movewithus.com at least 2 business days before the end of the current billing period. Upon such cancellation, you will still be entitled to access the Move With Us mobile or digital application (App) for the remainder of the duration that you have paid for.

(f) In the event that you cancel your Platinum Annual Membership before the end of your current billing period, you agree that you are cancelling the auto-renewal, and no refund will be issued. Upon such cancellation, you will still be entitled to access the Move With Us mobile or digital application (App) for the remainder of the duration that you have paid for.

(g) We do not offer refunds upon cancellations, unused Membership periods, accidental purchases, PayPal transactions after 180 days of receiving payment, or any other reason or event unless we are required by law to do so.

You may cancel your Eat With Us Membership at any time by:

(h) Following the prompts through either Apple Subscriptions or Google Play store (please note as this is a third party, we’re unable to cancel these subscriptions on your behalf). The cancellation will be governed by the applicable terms and conditions of that App Store. 

(i) Where you have purchased an Eat With Us Membership for Move With Us mobile or digital application (App) through our website, you can cancel at any time, without any penalty. To process this cancellation, contact Move With Us at info@movewithus.com at least 2 business days before the end of the current billing period.

(j) Upon cancellation of the Eat With Us Membership, you will still be entitled to access the Membership service on the Move With Us mobile or digital application (App) for the remainder of the duration that you have paid for.

(k) We do not offer refunds for cancellations, unused Eat With Us Membership periods, accidental purchases, PayPal transactions after 180 days of receiving payment, or any other reason or event unless we are required by law to do so.